REP Support for SizeGenetics - Q & A

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BobbyR_SG_Rep

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Yea I take rest breaks about every hour or some. It's weird. In terms of bpel (bone pressed erect length), where should I start or be starting in terms of length pressure. If my bpel is around 8.3-8.5, what pressure should I be at or what length should I be at. I'm around 8 inches in length stretched in the sg. Could it I be feeling a burn from too much stretching too soon? Could really use your answer on those questions. Thanks

The 1/2 inch more than flaccid stretched length is a guideline, but not everyone will be able to stretch that far in the beginning. Try the device on and allow enough stretching to make sure that you are getting the appropriate amount of tension. It is important that you make sure to stay in the same position, either seated or standing to make sure that the setting remains constant.
 

BobbyR_SG_Rep

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Im starting to think that this device is a scam. The traction function doesnt work for my and other peoples devices. When i turn the bottom screw so that the tension is increased (one line showing for max for example), it doesnt work. The rod just gets bigger. Ive followed teh site on MOS and googled help. All teh help seems to be bs. So can you explain how one actually works or fixes teh traction. Ive already had enough skepticism of this device, but if you cant explain, then this product is totally bs.

If you check through this thread you will see instructions in written and video form. If you are having problems with your device please contact Sizegenetics or PM me for replacement details.
 

Kapitan

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I've contacted size genetics and haven't received a response. I also sent you a message. Please help
 

Kapitan

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And I have watched the videos n saw the previous posts and they have been mostly complaints on traction and confusion. I would just like new functioning springs like others have demanded. People have spent a lot of money on these products. If you don't want to come off as a scam it would behoove you to provide replacements bars n better instructions showing people using it AT different tension settings
 

Kapitan

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...I now understand how it works...You guys have to explain that the tension works when its strapped onto your piece and that tension is working against the natural longest possible extension of your penis. A demonstration by video would be great to show how tension works in practice and not by just mere instruction as its hard to understand the system. I had to toy around with it. But as a sales rep, maybe you can tell your company to make a video like that, if you care for your customers.
 

BobbyR_SG_Rep

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Kapitan,

Thank you for the advice.

You should have received a CD with your order and you should also have access to the Penis Health member's area where more instructions and videos are available. I have sent you a follow PM.
 

suazzz94

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ok maybe some ppl asked this question but what length should you set up the device, 1 cm more than flaccid length? and is it flaccid to the bone length or just normal?
 

seahawk5

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Hi...I'm new to SG and frustrated. It says to set it to 1 cm longer than outstretched penis. I'm 6.25 in when I stretch as far as I can, so 6.5 in is about 1 cm longer. When I use the device its uncomfortable when I set to 6.5 in. Is this normal? Am I doing something wrong...any help and advice is appreciated... Thanks
 

BobbyR_SG_Rep

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The guideline is about 1 cm past your erect length, but you should test yourself out on the device first to see what you are comfortable handling. If you are not comfortable with 1 cm above your erect length, then please adjust the rod length accordingly.

There should be just enough rod lengths to get the desired level of tension.
 

BobbyR_SG_Rep

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We have been getting some reports from customer having problems with their SizeGenetics returns and refunds. If you would like for us to help intervene on your behalf please send me a PM with any emails or messages that you have received from SizeGenetics.
 

Lucidity

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BobbyR_SG_Rep

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I'm looking at Big Al's SG routine as outlined in https://www.pegym.com/forums/penis-d...enetics-q.html

Wondering how long I should be taking breaks for in between sessions... 5-10 minutes?

I'd like to wear it at work so hopefully it's not too long

5 minutes or maybe a bit more in between extender sessions during a workout is enough. You can do your kegels during that time plus tend to any other needs.
 

HyperDoomDerp

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5 minutes or maybe a bit more in between extender sessions during a workout is enough. You can do your kegels during that time plus tend to any other needs.

do you no the address for returning size genetics devices ?
 

jegeolu

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Hi,

I recently brought a Size-Genetics Complete System and I want to return it. I have contacted Darren from customer service but he was of no help and didn't follow up to my response. I am completely frustrated because I was promised a 6 month money-guarantee. I need help.
 

BobbyR_SG_Rep

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Hi,

I recently brought a Size-Genetics Complete System and I want to return it. I have contacted Darren from customer service but he was of no help and didn't follow up to my response. I am completely frustrated because I was promised a 6 month money-guarantee. I need help.

We will do what we can, but Darren is the final authority at SizeGenetics for refunds and returns.

Please PM me with

A. Full name that you ordered with
B. Order number
C. Order date
D. Date you filled out the contact form

If you can send me records of your communication with Darren that would be appreciated.
 

cologuy

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For some reason only the left side of the bar goes in when I try to increase tension. Can anybody help me?
 

newbie55

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Hi Bob,

I am interested in purchasing a SG system and it states on your website that if you take a before and after picture you can get it for free. I e-mailed asking for specific information on how to qualify for this promotion but have not heard back. Would you be able to provide details?

Thanks
 

BobbyR_SG_Rep

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For some reason only the left side of the bar goes in when I try to increase tension. Can anybody help me?

Are you encountering resistance when you attempt to screw in the rod or in getting it to depress when you apply tension?
 

BobbyR_SG_Rep

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Hi Bob,

I am interested in purchasing a SG system and it states on your website that if you take a before and after picture you can get it for free. I e-mailed asking for specific information on how to qualify for this promotion but have not heard back. Would you be able to provide details?

Thanks

You wound not need to contact them before you plan on entering. Take a before picture (erect and flaccid and next to a tape measure) right before you start using the device. Once you have achieved your goals then take the after picture in the same way and send it in as per the instructions on https://www.sizegenetics.com/us/free-device-offer/ for your discount.
 
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